Privacy Policy

Effective Date: 1st December 2024

OSC is committed to protecting the privacy of our website visitors and customers. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our website, www.oakhamsurfacing.co.uk

1. Information We Collect

We may collect the following types of personal information:

Contact Information: Name, email address, phone number, and address.
Usage Data: Information about how you use our website, such as IP address, browser type, pages visited, and time spent on the site.
Transaction Data: Details about services purchased, payment methods, and billing information.

2. How We Use Your Information

We use the collected information for the following purposes:

To respond to inquiries and provide requested services.
To process payments and deliver products or services.
To improve our website’s functionality and user experience.
To send updates, promotional offers, and newsletters (you can opt out at any time).
To comply with legal obligations and resolve disputes.

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your data in the following circumstances:

With trusted third-party service providers who assist us in delivering our services (e.g., payment processors, hosting providers).
To comply with legal requirements or enforce our policies.

4. Cookies and Tracking

Our website may use cookies and similar technologies to enhance user experience and collect analytical data. You can adjust your browser settings to disable cookies, but this may affect website functionality.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. However, no system can guarantee 100% security.

6. Your Rights

You have the right to:

Access, update, or delete your personal information.
Opt out of receiving promotional communications.
Request details on how we process your data.

To exercise these rights, please contact us using the contact page.

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of third-party sites.

8. Changes to This Policy

We may update this Privacy Policy periodically. Please review this page for the latest information on our privacy practices.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us using the contact page.